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Apollo Lifts is one of the UK's leading independent lift contractors. With nearly three decades’ experience of providing comprehensive lift solutions throughout the UK, Apollo is aptly known as "the total lift company".From our operations centres in London and Leeds we provide installation, refurbishment, maintenance, repairs, facilities management and consultancy services to a wide spectrum of clients: from large blue-chips to hospitals, local authorities to universities, housing associations to retail.
We are currently the largest contractor by volume on the NHS PASA-approved tender list, working for over 50 Trusts across the country. A similar number of local authorities have also contracted to us over the past three years, while more than a dozen of the biggest names on the High Street have become clients in the last twelve months.
One of the very first firms in the industry to achieve the rigorous ISO 9000 quality assurance accreditation, Apollo has a simple business ethos: to deliver a quality service that represents real value for its clients. We never claim to be the cheapest but strive hard to be the best. Apollo has long been committed to the highest professional standards, investing heavily in training, equipment, engineering fleet, technology and telecommunications. Together this ensures that contracted service levels and quality controls are always maintained, together with strict adherence to the latest legislation. We are also an accredited SAFE contractor, putting health and safety at the core of our procedures and field activity.
One of the things that sets Apollo apart from other contractors is its use of IT. Since 2000, it has leveraged the power of Mercury, a state-of-the-art, web-based service management system that was developed specifically for the company. Call-outs, servicing and repairs are all controlled through Mercury, optimising response times, engineer performance, project management and client information. Field engineers can interact seamlessly with the system via their Pocket Plutos, GPRS-equipped handheld devices that enable them to update, close and take new calls as well as process service visits. Clients are also able to access real-time data on calls, servicing and repairs plus wealth of management reports through the Digital Dashboard, a fast, secure portal accessible via a simple Internet connection.
Apollo now boasts a nationwide client-base, with engineers located across the country controlled by our London and Leeds operations centres. The network is on call literally 24 hours a day, 365 days a year - and rest assured, you'll always get a human voice at the end of our hotline, regardless of the time of day or night.
Experience and track record are everything in this industry. And each year, more and more people entrust us with the upkeep of one of their most vital building facilities. Contracts range from maintenance of store lifts for a food retailer to servicing of stairlifts for a local authority, from lift refurbishment within an exclusive London club to installation in a private house on the channel island of Sark.
So whatever your requirements, do come and talk to Apollo - the total lift company.
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